Privacy Policy – GENICX.STORE

Last updated: October 2025

GENICX.STORE (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your data.

Information We Collect

We may collect the following types of information:

• Personal details: name, email address, phone number, shipping address, and billing address.

• Order and payment information: details necessary to process and fulfill your order. Payment transactions are securely processed through trusted third-party payment providers. GENICX.STORE does not store full credit card numbers on its servers.

• Device and technical information: IP address, browser type, operating system, device identifiers, and related technical details.

• Browsing information: pages visited, products viewed, time spent on the website, and links clicked.

• Communications: messages, inquiries, or customer support requests submitted to us.

How We Use Your Information

We use your information to:

• Process and deliver orders.

• Communicate regarding purchases, returns, customer support, or inquiries.

• Improve our website, products, services, and customer experience.

• Detect, prevent, and address technical issues, fraud, or unauthorized activity.

• Comply with legal, tax, and regulatory obligations.

Data Retention

We retain customer and order information only for as long as necessary to:

• Fulfill orders and provide customer support.

• Process returns, exchanges, or claims.

• Comply with legal, accounting, and tax requirements.

Customer information may generally be retained for up to 7 years, after which it will be securely deleted, anonymized, or archived as required by law.

Cookies and Tracking Technologies

GENICX.STORE uses cookies and similar technologies to:

• Enable essential website functionality, including shopping cart and checkout features.

• Analyze website traffic and improve browsing experience.

• Remember user preferences for future visits.

You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

Sharing of Information

GENICX.STORE does not sell personal information.

We may share limited information with:

• Service providers, including shipping carriers such as USPS and UPS, secure payment processors, and website service providers necessary to fulfill orders and operate our business.

• Legal authorities when required by law or necessary to protect our rights, customers, or business operations.

• Business partners strictly for order fulfillment or operational purposes, and never for advertising without consent.

Security of Your Information

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

GENICX.STORE is not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so the information may be removed.

International Data Transfers

If you access GENICX.STORE from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where we or our service providers operate. By using our website, you consent to such transfers in accordance with applicable privacy laws.

Your Rights

Depending on your location and applicable privacy laws, you may have the right to:

• Access, update, or request deletion of your personal information.

• Restrict or object to certain types of data processing.

• Request a copy of personal information we maintain about you.

To exercise these rights, please contact us using the information below.

Changes to This Policy

GENICX.STORE may update this Privacy Policy periodically. Changes become effective immediately upon posting to the website. The updated revision date will always appear at the top of this page.

For questions regarding this Privacy Policy or how your information is handled, please contact:

📧 help@genicx.store
📧 genicx.store@gmail.com (backup contact)

Thank you for trusting GENICX.STORE. We are committed to protecting your privacy and providing a safe and secure shopping experience.