📦 Shipping & Returns Policy – GENICX.STORE

🚚 Shipping

Processing Time: All orders are processed within 1–2 business days (excluding weekends and holidays).
Shipping Time: Most U.S. orders arrive within 2–5 business days after shipping.
Total Delivery Time: 3–7 business days (processing + shipping combined).
We ship using trusted carriers (USPS, UPS) through Pirate Ship to provide reliable and trackable delivery.
You’ll receive a confirmation email with tracking once your order has shipped.

We want you to feel fabulous with every GENICX purchase.

Bags & Belts: Eligible for return within 10 days of delivery. Item must be unused, in original packaging, and approved by our team before return.
Jewelry: Non-refundable for hygiene reasons. If your item arrives damaged, please contact us within 48 hours of delivery with a photo, and we will work with you on a replacement or store credit.
Approval Required: To request a return, email help@genicxstyle.com or genicx.store@gmail.com with your order number and item photo.

Customers are responsible for return shipping costs unless the item was damaged or defective.
Refunds (if approved) will be issued back to your original payment method.
GENICX.STORE reserves the right to refuse returns that don’t meet the above criteria.

You may request a return for handbags, clutches, and belts within 10 days of delivery.

Approval is required before sending any items back. Please email us at help@genicxstyle.com or support@genicx.store with your order number and photos.
Items must be in new, unused condition with all original packaging.
Customers are responsible for return shipping unless the item arrives defective or incorrect.
Exchanges are available once the return is approved.
Refunds are processed within 7 business days after we receive the approved return.