Shipping & Returns Policy – GENICX.STORE

Shipping

• Processing Time: Orders are typically processed within 1–2 business days (excluding weekends and holidays).

• Shipping Time: Most U.S. orders arrive within 2–5 business days after shipment.

• Total Delivery Time: Estimated delivery is typically 3–7 business days, including processing and shipping time combined.

• GENICX.STORE ships using trusted carriers such as USPS and UPS through Pirate Ship to provide reliable and trackable delivery.

• Customers will receive a shipping confirmation email with tracking information once the order has shipped.

For shipping questions or concerns, please visit our Contact page or email help@genicx.store.

Returns & Exchanges

We want you to feel confident and fabulous with every GENICX purchase.

• Bags & Belts: Return approval must be requested within 10 days of delivery. Approved items may be returned within 30 days of delivery. Items must be unused and returned in their original packaging.

• Jewelry: Jewelry items are non-refundable for hygiene reasons. If an item arrives damaged, please contact us within 48 hours of delivery with photos of the item so we may assist with a replacement or store credit when applicable.

• Return Approval Required: To request a return, please email help@genicx.store with your order number and item photos for review and approval instructions.

Additional Information

• Customers are responsible for return shipping costs unless the item received was damaged or defective.

• Approved refunds will be issued to the original payment method used during purchase.

• GENICX.STORE reserves the right to refuse returns that do not meet the policy requirements listed above.

• GENICX.STORE products are intended for fashion use only and comply with applicable consumer accessory safety standards.

GENICX.STORE operates exclusively online.

This address is used for approved return items and business correspondence only.

20 Roche Brothers Way Ste 6
North Easton, MA 02356

📧 help@genicx.store
📞 844-9GENICX

Thank you for choosing GENICX.STORE. We are committed to providing a smooth, reliable, and professional shopping experience.